Onsite IT Support
If your problems are a step beyond what can be remotely handled, we'll send a specialist to your business or home door step. The advantage of onsite support is that a technician can usually diagnose and fix the problem then & there.
The best defense is a good offense. The same is true with computers & networks. Computers, like any machine, require regular maintenance to ensure optimum performance & prevent problems. If you enroll in a Service Level Agreement, you'll receive reduced pricing on the time needed for maintenance/upkeep of your computers, hardware, software, drivers and Operating Systems. That's smart business. For companies, institutions & high-end home users, the savings on downtime justifies this basic support service.
In many cases, we may ask you to drop off the computer equipment or peripheral at our diagnostic facilty for advanced troubleshooting. It's also less expensive than an onsite call.
528 N. Court St. - Carroll, IA
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